Why Betzy verifies your identity

Betzy cannot release a prize to an account it has not verified. That obligation comes from the anti-money-laundering rules set out in the AML/CFT and KYC Policy and from the platform's age restriction (18 and over, and 21 and over where the jurisdiction requires it), so it is not a check we can waive for a particular account. Verification is staged: registration collects a limited set of information, and full verification, meaning a government photo ID and a real-time liveness check, is required before your first redemption. Full KYC is one of the six gates a redemption request has to pass, and the other five are set out on how to redeem Sweeps Coins. Staging is why a first redemption takes longer than the ones that follow it.

What is collected, and when

Registration collects five items; a first redemption adds three more.

Betzy collects a taxpayer identification number at the point of first redemption, or at the point IRS thresholds are triggered, not at sign-up.

The documents you will need

You will need four things before a first redemption can be approved.

• A government-issued photo ID (driver's licence, state ID or passport)
• A real-time selfie for the liveness check
• A Social Security Number or ITIN, supplied on Form W-9 (Form W-8BEN for non-US persons)
• A payment method held in your own name

How the check runs

The check has five steps, and they run in a fixed order.

1. Capture and review of your government photo ID
2. An automated authenticity check for tampering and expiry
3. A real-time liveness check matching a biometric selfie against the ID
4. Sanctions and PEP screening
5. Adverse-media screening

A contracted identity-verification provider runs these steps for us, and using one does not transfer our obligations: the outcome is ours to answer for either way. We do not publish a typical completion time for the check. KYC verification is instant. However, in some cases, there may be delays if the submitted photos are unclear or difficult to verify.

When extra checks apply

Crossing a published threshold triggers additional due diligence automatically, at six defined levels.

Redemptions and large purchases are suspended until the review is complete and satisfactory.

Source of funds: what counts

Source of funds means documentary evidence of where the money in your account came from, and five kinds of documents are accepted.

• Bank statements from the last three months
• Your most recent tax return (W-2, 1040 or business return)
• Pay stubs or employment verification
• Business ownership or investment documentation
• Inheritance, legal settlement or gift documentation

We may ask for this at any time, and a request can be denied where it cannot be provided satisfactorily.

If verification fails

A failed check suspends the account pending resolution, prohibits redemptions, and reverses any request already pending. Where the law requires it, we file a Suspicious Activity Report with FinCEN, and 31 U.S.C. 5318(g)(2) prohibits us from telling you that we have.

Following cases results in indefinite hold rather than a request for better documents:

• Fraudulent, altered or fabricated identity documentation
• An account registered in a name other than the account holder's
• More than one account operated by the same individual
• Evidence of bonus abuse, including coordination with others to exploit promotions
• A chargeback or payment dispute filed in connection with the account
• Access from a restricted jurisdiction at any point material to the request

Any other violation of the Terms of Service or the Sweepstakes Redemption Rules carries the same consequence.

What happens to your data

Your data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, which covers financial information and government ID data. Access is limited by the principle of least privilege, and multi-factor authentication is required for all administrative access to production systems.

Your data goes to contracted processors in seven published categories: identity verification vendors, payment gateway providers, cloud hosting providers, email and messaging platforms, AML and sanctions screening providers, Apple and Google as app distribution and in-app purchase operators, and law enforcement or regulatory authorities where the law requires it. Every processor is bound by a data-processing agreement to handle the data only as Betzy directs. Betzy does not sell personal data.

KYC and AML records are kept for a minimum of five years after an account closes, because the Bank Secrecy Act requires it. Tax records are kept for seven years. Biometric data is kept under the applicable state law and in no case beyond three years from collection or one year after last use.

You can ask for access, correction, deletion or an opt-out through privacy@betzy.fun or the in-app Delete Account control, and we respond within 30 days. An AML record-keeping obligation overrides a deletion request for the records the law requires us to hold. The details are in the Data Protection and Privacy Policy.

Common questions